These files are also available as a PDF here:
Home Heating Supplement Guidelines 2025
Heating Supplement Process 2025-2026
Information from Social Development:
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Please note that we will be accepting applications for the Heating Supplement during the outlined phases below.
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If you email your application, you can expect a confirmation within 48 hours (excluding weekends).
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If you do not receive a confirmation, please reach out to ensure your application has been received.
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If you are sending your utility bill by email, please attach it as a separate file (PDF or image) rather than embedding it in the body of the email.
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This helps ensure your application can be processed more efficiently and without delays.
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For any issues or questions, please contact the Social Department at (506) 452-0945, and we will do our best to assist you as soon as possible.
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To avoid any additional delays, we will not be sending payments directly to utility companies as a third party.
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All payments will be made out to the utility company and mailed to your address, so you can then forward the payment to your provider.
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Please note that last year, Canada Post experienced a strike right before the holidays. While we are hopeful this will not occur again, if it does, out-of-province payments will be mailed once postal services resume.
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Lastly, please be aware that Facebook or other social media comments will not be tracked or responded to.
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If you have made an inquiry that has not yet been answered, it is best to call the office directly at (506) 452-0945 for the quickest response.
Guidelines:
Heating Supplement Process:





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